Rai

Radical transparency

What's actually real today

The most common complaint about incumbent restaurant software is features oversold at the demo and underdelivered in production. This page is the direct rebuttal: every feature, honestly labeled — Shipped, Beta, or Planned — updated as it changes, not as it's pitched.

28 Shipped1 Beta4 Planned

Billing & KOT queue

Dine-in, Zomato, Swiggy, and takeaway orders in one kitchen queue.

Shipped

Offline-first billing

Bills keep printing when the internet drops and sync on reconnect — the entry-plan answer to a cloud POS stalling at peak.

Shipped

Live Floor with SLA timers

A timer on every table state that can go wrong — seated-not-ordered, kitchen-late, bill-pending — so nothing is forgotten in a rush.

Shipped

One-tap item 86

Mark a dish out and it goes unavailable on dine-in, Zomato, and Swiggy at once.

Shipped

Day-close reconciliation & staff audit

Expected-vs-counted cash by method, plus a per-staff trail of every void, discount, and reopened table.

Shipped

Inventory & reorder points

Ingredient-level stock tracking tied to par levels and days of cover.

Shipped

AI demand forecasting

7-day order forecast adjusted against an India event calendar, with per-day confidence.

Shipped

Auto-generated reorder suggestions

Forecast vs. current stock, with the reasoning attached.

Shipped

Forecast explainability breakdown

Signal-by-signal contribution behind every forecast number.

Shipped

Menu engineering matrix

Every dish placed on popularity vs. contribution margin — Stars, Plowhorses, Puzzles, Dogs — each with an action.

Shipped

True per-channel margin

What each dish actually earns dine-in vs. after Zomato/Swiggy commission and packaging — flags dishes that lose money on delivery.

Shipped

AI kitchen prep sheet

The 7-day forecast turned into concrete per-dish prep quantities for the next big day.

Shipped

Staffing forecast

Recommended headcount per shift, from the same demand model.

Shipped

Waste Watch

Surplus stock at risk of expiry, matched to a same-week recipe use.

Shipped

Supplier Network

Aggregate anonymised demand signal, visible to connected suppliers.

Shipped

Collective purchasing (buying pools)

Kitchens pool demand for an ingredient to unlock a bulk rate none could get alone.

Shipped

Network price index

Your rate per ingredient vs. the anonymised median across connected kitchens — flags an overcharging supplier.

Shipped

Anonymous peer benchmarking

How this kitchen compares to comparable nearby restaurants on food cost, ticket size, waste, and more.

Shipped

UPI settlement reconciliation

Match UPI settlements to POS orders automatically; flag unmatched or delayed ones.

Shipped

FSSAI compliance tracker

License expiry, hygiene rating, and pending regulatory actions in one place.

Shipped

Hindi KOT labels

Kitchen-facing order tickets in Hindi. Currently covers status and order-source labels; full menu translation is next.

Beta

Demand-shaping nudges over WhatsApp

Turn a forecasted dip into a WhatsApp offer to the right customer segment, with the actual message previewed before it sends.

Shipped

CRM & loyalty tiers

Visit history, lifetime value, and tiering.

Shipped

Plan-based feature access

Core, Growth, Network, and Enterprise plans each unlock their own slice of the dashboard — live in the demo, not just described on the pricing page.

Shipped

Rai Saathi (free tier for dhabas)

A free, Hindi-first phone app for small dhabas and tea stalls — udhaar khata, daily UPI/cash takings, and WhatsApp orders. A different product, funded by the network, not the dhaba.

Shipped

Multi-Outlet Console

Cross-outlet inventory view with AI-suggested stock transfers between locations, before an external reorder.

Shipped

Group P&L roll-up

Every outlet's revenue, food cost, and margin on one board, month to date — with high-food-cost outlets flagged.

Shipped

Central menu & price control

Push a price or menu change to every outlet at once, with per-outlet overrides tracked.

Shipped

Role-based access & approvals

Owner / Regional / Outlet Manager / Cashier roles, and an approval queue for high-value discounts, voids, and price changes.

Shipped

Regional-language menu & receipts

Beyond Hindi — Kannada, Tamil, Telugu, Marathi, Bengali menu and receipt printing.

Planned

Live weather feed integration

Replace the static monsoon-season note with a real IMD feed for day-of forecast adjustment.

Planned

Dynamic combo pricing suggestions

AI-suggested combos to smooth demand into forecasted low periods.

Planned

Payment gateway certification

PCI-DSS certified in-house payment processing, rather than pass-through.

Planned