Rai Live

Shift Commander

A fleet of specialist agents reads the kitchen and proposes; you approve before anything changes

Shift Commander● Live dataAI-written

We are starting the shift with no critical or low stock items to address, and we are prepared for the 105% increase in demand that occurs on Wed. Actions to support this demand and other operational needs are queued for your approval, totaling 14 items.

Menu Margin Guardian· 1Demand & Prep· 1Chain Control· 1Guest Recovery· 2Procurement· 1Menu Engineer· 2Reputation· 2Loss Prevention· 1Ad Performance· 1Payout Recovery· 2

Specialist agents read live data and propose; the Commander ranks. Nothing changes until you approve, and every approval is logged.

Ranked recommendations (14)

Reputation

Reply to a 1★ Swiggy review from Divya

“Missing the raita I paid for. Disappointed.” — approve the drafted reply, or edit it first. Nothing posts automatically.

Rating: 1★Platform: Swiggy

We're really sorry, Divya — that's not our standard. Please DM your order number and we'll refund the item and send a fresh one. Thank you for flagging it.

Menu Margin Guardian

Set Chicken 65 delivery price to ₹255 — losing ₹2/order

On delivery it nets −₹2 after the 30% cut + ₹20 packaging (Wok & Roll). One tap sets a delivery-only price of ₹255 that clears cost; dine-in stays ₹240.

Dine-in price: ₹240Delivery price: ₹240Plate cost: ₹150Delivery net: −₹2Set to: ₹255
Demand & Prep

Prep for a +105% spike on Wed (Jul 30)

Forecast is well above baseline — scale prep, staffing and purchasing before the rush.

Forecast orders: 410Baseline: 200Uplift: +105%Model: Sample forecast
Chain Control

Koramangala has 2 ingredients critical

Stock-out risk is concentrated at one outlet — rebalance stock or push a transfer before service.

Koramangala: 2 criticalIndiranagar: 2 critical
Guest Recovery

Win back Rohan Mehta — last order 1 week ago

A regular drifting away. Draft an opt-in win-back — you approve and send, nothing goes out automatically.

Last order: 1 week agoLifetime: ₹6,100Visits: 9

Hi Rohan Mehta, we've missed you! Your next order is on us — 15% off this week. Reply STOP to opt out.

Guest Recovery

Win back Sneha Kulkarni — last order 3 weeks ago

A regular drifting away. Draft an opt-in win-back — you approve and send, nothing goes out automatically.

Last order: 3 weeks agoLifetime: ₹2,300Visits: 4

Hi Sneha Kulkarni, we've missed you! Your next order is on us — 15% off this week. Reply STOP to opt out.

Procurement

Overpaying on Tomato — ₹32 vs ₹26 network median

23% above the network median — renegotiate or switch supplier.

You pay: ₹32/kgNetwork median: ₹26/kg
Menu Engineer

Gulab Jamun is a Dog — low margin and low pull

Below the menu median on both margin (₹60) and units sold (70). Rework the recipe, reprice, or retire it to tighten the menu.

Margin: ₹60Units sold: 70Median margin: ₹105
Menu Engineer

Mozzarella Garlic Bread is a Dog — low margin and low pull

Below the menu median on both margin (₹85) and units sold (60). Rework the recipe, reprice, or retire it to tighten the menu.

Margin: ₹85Units sold: 60Median margin: ₹105
Reputation

Reply to a 2★ Zomato review from Anonymous

“Butter chicken was cold when it arrived and the naan was hard.” — approve the drafted reply, or edit it first. Nothing posts automatically.

Rating: 2★Platform: Zomato

Thanks for the honest feedback, there — that isn't acceptable and we want to make it right. Please DM us and your next order is on us.

Loss Prevention

Indiranagar runs hot on voids, discounts, comps, reopened bills

Above 1.8× the chain norm — pull the bill-level log and check who authorised them.

voids: 3.8% vs 1.5% normdiscounts: 9.4% vs 5% normcomps: 2.1% vs 0.8% normreopened bills: 1.9% vs 0.6% norm
Ad Performance

Cut or fix “Dessert add-on push” on Zomato — 1.4× ROAS

₹3,000 spend returned ₹4,200 (22 orders) — below a 3× break-even. Pause it or fix the creative and move the budget to a winner.

Spend: ₹3,000Revenue: ₹4,200ROAS: 1.4×
Payout Recovery

Recover ₹257 from Zomato — 2 mis-settled payouts

2 orders paid out below your commission rate. Copy the claim and raise it with Zomato partner support.

Recoverable: ₹257Orders: 2Z-8790: over-charge · ₹26Z-8781: missing payout · ₹231

Hi Zomato Partner Support, these payouts appear mis-settled against our agreed commission: Z-8790 (over-charge, ₹26), Z-8781 (missing payout, ₹231). Requesting a correction totalling ₹257. Thank you.

Payout Recovery

Recover ₹38 from Swiggy — 1 mis-settled payout

1 order paid out below your commission rate. Copy the claim and raise it with Swiggy partner support.

Recoverable: ₹38Orders: 1S-5533: short-pay · ₹38

Hi Swiggy Partner Support, these payouts appear mis-settled against our agreed commission: S-5533 (short-pay, ₹38). Requesting a correction totalling ₹38. Thank you.

Pre-service digest

The whole brief, ready to send to your team before you open.

Send on WhatsApp →
🍳 Rai — pre-service brief (Tue, 09:50 pm)

We are starting the shift with no critical or low stock items to address, and we are prepared for the 105% increase in demand that occurs on Wed. Actions to support this demand and other operational needs are queued for your approval, totaling 14 items.

To approve:
1. [Reputation] Reply to a 1★ Swiggy review from Divya
2. [Menu Margin Guardian] Set Chicken 65 delivery price to ₹255 — losing ₹2/order
3. [Demand & Prep] Prep for a +105% spike on Wed (Jul 30)
4. [Chain Control] Koramangala has 2 ingredients critical
5. [Guest Recovery] Win back Rohan Mehta — last order 1 week ago
6. [Guest Recovery] Win back Sneha Kulkarni — last order 3 weeks ago

— via Rai Shift Commander

A scheduled run fires daily at 5 PM IST (/api/agent/digest). Set AGENT_DIGEST_WEBHOOK to auto-post it to your team channel; otherwise the free path is the tap-to-send button above. Auto-delivery straight to WhatsApp needs the Business API.

Audit trail

Every approved recommendation — agent, action, approver, outcome.

stock · Top up Paneer

owner (demo) · 16h ago

executed

stock · Top up Mozzarella

owner (demo) · 16h ago

executed

stock · Top up Garam Masala Mix

owner (demo) · 16h ago

executed

stock · Top up Chicken (boneless)

owner (demo) · 16h ago

executed