Rai Live

CRM & Loyalty

Visit history and lifetime value — so a regular gets treated like one

Guest RecoveryWatching this screen — proposes, never acts on its own.Open in Shift Commander →

Win back Rohan Mehta — last order 1 week ago

Last order: 1 week agoLifetime: ₹6,100Visits: 9

Win back Sneha Kulkarni — last order 3 weeks ago

Last order: 3 weeks agoLifetime: ₹2,300Visits: 4

Onboard your data

Import your customer list

Bring regulars from your old POS or a spreadsheet — visits and spend become loyalty tiers, and Guest Recovery can win back the lapsed ones.

● Live — grows as you bill named customers

Add a customer name when billing in Billing & KOT and their visits, spend, and points accrue here automatically.

CustomerVisitsPointsLast orderLifetime valueTier
Ananya Rao241842 days ago18,400Gold
Vikram Shetty191422 days ago14,200Gold
Priya Nambiar12892 days ago8,900Silver
Rohan Mehta9612 days ago6,100Silver
Sneha Kulkarni4232 days ago2,300Bronze